Success story
See how a Calabasas law firm overcame service challenges and improved productivity with One Legal.
Commercial/business litigation & personal injury
1
Calabasas, CA
eFiling
Service of process
Person/Business Locator
2018
The Law Offices of George R. Hynick is a small but busy and unflagging firm in Calabasas, specializing in commercial/business litigation and personal injury cases. With a high volume of cases at any given time, they need eFiling and service of process across various counties in California.
In this case study, the firm’s legal secretary, Kimberley Sheppard, provides insights into how One Legal ensures the reliable and timely fulfillment of their eFiling and service of process needs.
This firm’s cases span multiple counties, including Los Angeles, Orange, San Diego, San Bernardino, Sacramento, and beyond. Initially, they managed service of process through various providers but faced challenges in achieving effective and timely service. The absence of streamlined online communication often led to inefficiencies and delays, impacting their overall productivity.
When searching for a new solution, the firm identified several key requirements:
Kimberley discovered One Legal through an online search and was drawn to their customer service and comprehensive range of services. These factors aligned well with the firm’s needs, making One Legal a strong contender among other providers under consideration.
We used a couple of eFiling and process serving providers before we decided to go with One Legal. Now our firm solely uses One Legal for all our needs.
Kimberley partnered with the firm’s sole attorney, George Hynick, to select a provider that could meet their needs. As more and more courts implemented mandatory eFiling, the firm became even more compelled to adopt One Legal as their all-in-one court filing solution. As an approved eFiling Service Provider across California Superior Courts, plus the ability to physically file documents where eFiling is not yet offered by the Court, One Legal can be used to file in every courthouse in California. Once the decision was made, the transition to One Legal was seamless, and the initial positive experience has continued and grown stronger over the years.
Since they first started using One Legal in 2018, the Law Offices of George R. Hynick have experienced significant gains in operational efficiency.
The firm uses One Legal for all of their eFiling and process serving needs as a "one-stop shop."
They enjoy a great customer service from the personalized attention of One Legal’s Client Success Managers.
One Legal is our firm’s ‘one-stop shop.’ We rely on One Legal for all our eFiling needs from county to county and service of process for all our cases.
Since partnering with One Legal in 2018, the firm has experienced significant improvements in operational efficiency. One Legal has become the primary provider for all their eFiling and service of process needs for all their cases.
Over the years, One Legal has invested in new features, products, and functionalities in its online platform, especially in the Service of Process offering. The enhanced messaging and communication features have greatly enhanced their productivity.
The benefits of partnering with One Legal have extended beyond just operational efficiency. Our exceptional customer service, especially from their client success manager, has been instrumental. The firm advises other law firms facing similar challenges to invest in a reliable partner like One Legal that offers comprehensive services and excellent customer support.
The firm’s experience with One Legal has been overwhelmingly positive. Our consistent support, user-friendly platform, and continuous enhancements have solidified their reliance on One Legal for their eFiling and service of process needs. They highly recommend One Legal to other legal professionals seeking to streamline their operations and improve their productivity.
One Legal has not only transformed their approach to legal administrative tasks but has also become a trusted partner in their litigation support journey.
Switch to One Legal for your next case to see how you can save time and stay organized on all your court filing, process serving, courtesy copy deliveries, and more.
© InfoTrack US, Inc.
Join us for the next festive Beyond the Serves, where COO Richard Heinrich will discuss how the different “dishes” of the One Legal platform work together to create a delicious meal.
Don’t miss this the chance to fill up on this One Legal feast that has all the sides you’re looking for.
Legal Up Virtual Conference
Register now to get actionable strategies and inspiration to level up your legal career.
