Billing practices vary from law firm to law firm. Often, those responsible for litigation support services like eFiling and Service of Process are not the individuals who handle invoice payments. This can lead to a time-consuming process of manually forwarding invoices, potentially causing delays and adding to administrative burdens.
To address this common issue, One Legal is pleased to introduce a new feature designed to streamline invoice delivery.
This update allows you to designate an alternative email address, such as that of an insurance adjuster or a billing department contact, to receive a copy of your order’s invoice directly. This eliminates the need for manual forwarding, promoting more efficient communication and potentially accelerating payment processing.
How it works
When placing an order through One Legal, you will now find a dedicated field where you can input the email address of the intended invoice recipient.
This recipient does not need to be associated with your One Legal account. Upon order completion, a copy of the invoice will be automatically sent to the specified email address.
Benefits for your firm
- Increased efficiency: By removing the need for manual invoice forwarding, you can reclaim valuable time and resources.
- Better communication: Direct invoice delivery ensures that the appropriate parties receive the information promptly.
- Reduced administrative overhead: Simplifies a common billing process, contributing to a more streamlined workflow for your law firm.
This feature is now available for all One Legal users. We encourage you to experience the convenience firsthand on your next order.
We remain committed to continuously enhancing our platform to better serve the evolving needs of the legal community. We welcome your feedback and look forward to sharing further updates and improvements.
